Susan began working as a unit clerk in the emergency room of Parkview Hospital in 1982, and soon after moved to the OB/GYN clinic where she developed a love of working one-on-one with patients. Several years later, she went to the Delaware Valley Academy, where she studied to be a Medical Assistant.

Susan was then hired by Dr. Paul M Miller, an Internal Medicine Physician in Philadelphia, were she continued to work part-time as a Medical Assistant and Office Manager. In the years to follow, Susan became an Office Manager to an Internal Medicine practice, The Foot & Ankle Group in Philadelphia, and Visiting Medical Group as a Medical Biller. She looks forward to working as the Business Manager for Total Performance Physical Therapy.